Returns & Exchanges
At Duckhandmade, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive an authorization code.
Prepare the Package
Place the unworn item in its original packaging with all Duckhandmade tags still attached to ensure a smooth processing.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing